The Neuro Serge 180-day guarantee, step by step

Six months, opened bottles accepted, no restocking fee and no interrogation. Here is exactly how it runs.

What is covered

Every Neuro Serge order placed through this portal carries a 180-day money-back guarantee that starts the day your package is delivered, not the day you ordered. Empty bottles count. Partly used bottles count. A six bottle supply you worked all the way through counts, which is the whole point of a window this long.

What is not covered: bottles bought anywhere other than this domain. Marketplace listings and third party sellers are outside the authorized 2026 distribution and outside this guarantee, which is covered in more detail on the authenticity page.

The four steps

1. 1

   Write to support

   Email support@neurosergesupplement.net with your order number and the word refund. You do not need to explain yourself, and nobody will push back.

2. 2

   Get the return address

   Support replies within one business day with a return authorisation and the address. Do not ship anything before you have that number, because unlabelled returns are hard to match to an order.

3. 3

   Send the bottles back

   All of them, opened or not. Return shipping is paid by the customer, which is the one cost the guarantee does not cover.

4. 4

   The refund lands

   Processed within three business days of arrival, back to the original payment method. Your bank usually takes another three to five to show it.

Why six months

Because the product does not work quickly. Reviewers who report a change from Neuro Serge place it between week three and week six, and a thirty day window would ask people to judge a botanical formula before it has had a fair run. A guarantee shorter than the time to effect is a marketing device rather than a guarantee.

There is a second reason, and it is the uncomfortable one. The manufacturer does not publish milligram amounts for Neuro Serge, so nobody outside the factory can confirm the doses match the research. A six month refund is how the company carries the risk that this creates instead of handing it to the buyer.

Common questions

Do I need the original packaging?

The bottles, yes. The outer carton is not required.

What if I ordered six and only opened one?

Send all six. Partial refunds on partial returns are possible but slower, so most people find it simpler to return the lot.

Is there a restocking fee?

No. The only cost to you is return postage.

What if my package arrived damaged?

That is a replacement, not a refund. Photograph it, email support the same day, and a fresh Neuro Serge order goes out without touching your 180-day window.

The formal wording lives on the refund policy page. Back to the Neuro Serge Supplement portal, or go to packages and pricing.